Shipping Policy

Shipping Locations

We currently deliver to addresses within Australia.

International shipping is not available at this stage.

Please provide a complete residential or business street address at checkout. Some courier services may be unable to deliver to PO Boxes or Parcel Lockers.

Shipping Costs

Shipping costs are calculated based on your delivery location, order size and available courier service.

The applicable shipping fee will be clearly displayed at checkout before payment is completed. All shipping charges are shown in Australian dollars and include GST where applicable.

Order Processing

Orders are generally prepared and dispatched within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

Estimated delivery times after dispatch are:

  • Metropolitan areas: approximately 2–7 business days
  • Regional and remote areas: approximately 5–12 business days

These timeframes are estimates only and may vary depending on the destination, courier capacity, weather, public holidays and other circumstances outside our reasonable control.

We cannot guarantee delivery on a particular date unless this has been expressly confirmed by us in writing.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email containing your tracking details once your order has been dispatched.

Tracking information may take some time to update after the parcel has been collected by the courier.